This policy describes how The Hexagon Swiss SAGL (“Hexagon Swiss”, “we”) processes the personal data of users who visit www.hexagonswiss.com.
We place great importance on the protection of personal data and process it in accordance with the applicable legislation, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Controller
The controller responsible for processing personal data is:
The Hexagon Swiss SAGL
Via G. Motta 2
6850 Mendrisio
Switzerland
Email: info@hexagonswiss.ch
Phone: +41 91 822 80 00
For any question about the protection of personal data, you can contact us at the email address above.
2. Data processed when visiting the site
During normal browsing, some technical data needed for the operation and security of the web services may be processed automatically.
This data may include, for example:
- IP address or information derived from it;
- browser type and version;
- operating system and device used;
- date and time of the request;
- pages visited;
- referring URL;
- technical information about the connection and use of the site.
This information may be recorded temporarily in the logs of the IT systems and services used to deliver the site.
It is processed to ensure the site works correctly, keep the systems secure, prevent misuse and diagnose technical problems.
3. Contact requests
When users contact us by email, phone or any form on the site, we may process the personal data they provide, such as:
- first and last name;
- email address;
- phone number;
- company;
- content of the request;
- any further information provided voluntarily by the user.
This data is used solely to handle the request, communicate with the person concerned and, where relevant, prepare or follow up on a commercial or contractual relationship.
The data is kept for as long as needed to handle the request and afterwards to the extent necessary for commercial, administrative or contractual purposes, or to comply with legal obligations.
4. Google Analytics
The site uses Google Analytics, a web analytics service provided by Google, to understand how users use the site and to improve our content and services.
Google Analytics may collect information such as:
- pages viewed;
- visit duration;
- interactions with the site;
- type of device and browser;
- approximate geographic area;
- the source through which the user reached the site.
For users located in Switzerland, the European Union and the United Kingdom, Google states that the IP addresses used when collecting data are deleted before they are logged and are not stored by Google Analytics.
Data collected through Google Analytics may be processed by Google and its group companies, including through infrastructure located in other countries. Any international data transfers take place in accordance with the measures required by applicable law.
Where required by law, Google Analytics is only activated after the user has given consent through the cookie management system on the site.
Users can change or withdraw their preferences for cookies and analytics tools through the settings available on the site.
Further information on how Google processes data is available in Google’s privacy policies and in the Google Analytics documentation.
5. Cookies and similar technologies
The site may use cookies and similar technologies.
Some cookies are necessary for the site to work correctly and may be used without prior consent within the limits permitted by law.
Other cookies, in particular those used for statistics, analytics or third-party services, may be used based on the preferences expressed by the user.
6. Providers and recipients of data
To run the site and our business, we may use external providers who process personal data on our behalf or as part of their own services.
These may include, for example:
- hosting and IT infrastructure providers;
- technical and maintenance service providers;
- analytics and statistics services, such as Google Analytics;
- email and communication service providers;
- consultants or professional service providers, where necessary.
Personal data is disclosed to third parties only when this is necessary for the purposes described in this policy, when required by law or when another valid legal basis exists.
7. International data transfers
Some of our providers may be based in, or process data in, countries other than Switzerland.
If personal data is transferred to countries that do not guarantee an adequate level of data protection, we take appropriate measures where necessary to protect personal data, for example through standard contractual clauses or other instruments recognised by applicable law.
8. Retention period
We keep personal data only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required to comply with legal, tax, accounting or contractual obligations.
Technical and statistical data may be kept according to the settings of the individual services used and, where possible, in aggregated or anonymised form.
9. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
These measures are updated in line with technological developments and the risks involved in the processing.
10. Rights of data subjects
Within the limits of applicable law, data subjects may request information about the personal data we process and, in particular, may request:
- access to their personal data;
- rectification of inaccurate or incomplete data;
- erasure of data, where the conditions are met;
- restriction of, or objection to, certain processing;
- delivery or portability of data, where applicable;
- withdrawal of consent previously given.
The exercise of some rights may be limited in the cases provided for by law, for example when we are required to keep certain data to comply with legal obligations or to protect our rights.
Requests can be sent to:
Data subjects may also contact the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
11. Third-party links and services
The site may contain links to websites or services operated by third parties.
Hexagon Swiss does not control how these parties process personal data. We therefore invite users to read their privacy policies before using those services.
12. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect legislative or technical changes, or changes to the services used by the site.
The updated version is published on this page with the date of the latest update.